Support & Training Services

Get the most out of your TIMEZERO software by learning how to use 100% of its functionalities. We are now offering several different types of service packages, so you can find one that perfectly meets your needs. Ranging from basic software installation to advanced customized live training in the use of Nobeltec software, there is a solution for every level of user.

Software Installation

If you need help with installing the software on your computer, there is a simple answer. A member of Nobeltec technical support will remotely take control of your computer and carry out the full installation process. Afterwards your software will be ready to use, so you can start navigating without any delay.

$49

Chart installation

Nobeltec also offers a chart installation service. A Nobeltec technician will make sure that all of your MapMedia marine chart data is installed and ready to use – raster, vector, 3D data and satellite photos. All the charts that you have purchased will be installed so you will be assured of safe, accurate navigation.

$49

Software and chart installation

For a reduced price, you can opt for the Software and Chart Installation package. Let a Nobeltec technical support representative install both your Nobeltec software and all of your charts. Take all the hassle out of setting up your software so you will be ready to set sail quickly and easily.

$79

1H Remote training

With our 1 hour remote training service, a member of Nobeltec technical support will remotely take control of your computer. He will then show you how to use the main functions of the software while simultaneously explaining them over the phone. This is an exceptional one-on-one service which will teach you how to get started with your Nobeltec software or further your knowledge of specific topics.

$99
Schedule a dedicated remote training/assistance session with one of our qualified support technicians by email or call our technical support service.
If you choose to send an email, please specify your time and date preferences, as well as your phone number.
North & South America
support@nobeltec.com
Available 5 days a week
Hours: Monday - Friday: 10 am to 7 pm ET
Direct: +1 503 579 1414
International
support@nobeltec.com
Available 5 days a week
Direct: +33 5 59 43 81 04
Nobeltec-Portland Office
Direct: +1 503 579 1414
Sales FAX: (503) 579-1304
Reference Service Price $ TTC
PBINSTALSOFT Software Installation $49
PBINSTALCHART MapMedia Charts Installation $49
TRAINING1H 60 minutes training on a specific feature or topic $99


Pack of 2 services
: If 2 Support Services are ordered at the same time, the price is (e.g.: Software Installation + Charts Installation) excepting TRAINING1H reference.