Important Alert and Safety Notice
Certain Nobeltec Passport chart features (including but not limited to buoys, markers, contours, underwater obstructions, etc.) may not display correctly, or at all, when used in conjunction with certain Nobeltec navigation software packages and OEM plotter solutions. Full Text
Product and Contact Information
Please fill in all fields to enable us to notify you of additional safety updates.
Product Information
Serial Number Enter your product serial number. To find your serial number go to Help/About in your Program.
Type Choose your product type.
Version Choose your product version.
Chart Folios
We show you own charts in the following affected folios.
Contact Information
Name Enter your full name
Address Enter your mailing address.
City Enter the city where you receive mail.
Country Choose the country where you receive mail.
State/Region Choose the State/Region/Providence where you receive mail.
Postal Code Enter the Postal Code where you receive mail.
Email Enter your email address for any additional electronic notifications.
Phone Enter a phone where you may be contacted.

READ THE FOLLOWING BULLETIN IN ITS ENTIRETY
Affected Products

Certain Nobeltec Passport chart features (including but not limited to buoys, markers, contours, underwater obstructions, etc.) may not display correctly, or at all, when used in conjunction with certain Nobeltec navigation software packages and OEM plotter solutions.

The following Nobeltec navigation software and OEM plotter solutions are affected by this defect, when used in conjunction with listed Passport chart versions:

Nobeltec Navigation Software Passport Chart Versions
Mfg / Brand Model Version
NobeltecVNS7.x
NobeltecAdmiral7.x
NobeltecVNS8.x
NobeltecAdmiral8.x
NobeltecVNS9.x
NobeltecAdmiral9.x
OEM - Northstar972all versions
 Versions 30, 31, 32, and 34
Regions With Affected Charts

Description of Defect and Hazard Represented

When affected navigation software and OEM plotter solutions are used in conjunction with affected Passport charting products certain chart features may not always and/or may not correctly display on the navigation system screen.

Missing and/or incorrectly displayed information may represent a hazard if navigators are misusing affected products by relying solely on them for primary navigation, instead of placing primary reliance on up-to-date official government charts.

Correction of Defect

Immediately upon their availability, Jeppesen Marine will supply free-of-charge:

  • Corrected and updated versions of affected charting products to current users of the affected Passport Chart Versions (“Current users” include holders of the following Passport charting Product versions :Version 30, Version 31, Version 32 and Version 34.)

  • Downloadable software patches for all affected versions of Nobeltec navigation software and OEM plotter solutions will be provided to all users of those software products.

      These patches contain:
    • 1. Corrections to some of the color contrasts within the night mode to allow for better visibility of the chart objects.
    • 2. Critical fixes to the Admiral and VNS Product baseline to fix chart rendering issues associated with safety of navigation. Certain Nobeltec Passport chart features (including, but not limited to, markers, contours, underwater obstructions, etc.) were not being displayed correctly, or at all, when used in conjunction with certain chart sets. This patch fixes these software issues and the newest charts (WF-37) will fix the associated data issues. Please visit http://www.nobeltec.com/support/ for information on qualifying for a free region update.
    • 3. Removal of the S-57 import functionality. The Admiral and VNS products no longer have the functionality to use vectors charts other than the NCX charts provided by Jeppesen Marine.
      • The S57 charts that you may have imported will be deleted or otherwise rendered unusable by Nobeltec Admiral or VNS by this patch.

      Jeppesen Marine has chosen to not put the end user in a situation of ingesting chart data information that Jeppesen does not have control over. We are concerned about the safety associated with importing free data charts and in a process that cannot be controlled, monitored and verified to ensure the highest quality charts for our customers.



  • Software patches for affected versions of OEM navigation software, will be provided to all users of those software products, in collaboration with OEMs themselves.

To obtain your product corrections : Fill out this form in its entirety. You can then download the patch of affected product and you'll be notified as soon as updated Passport World Folio(WF37)data are available. All additional information is provided on the www.nobeltec.com/support website.

Additional Warning

Jeppesen Marine reminds navigators that nautical chart information – including information that may be critical to safety – is constantly changing.

Once changes have been detected and verified, National Hydrographic Authorities periodically publish updated information. As it is received, Jeppesen Marine incorporates the updated information into new charting products and/or updated versions of existing products. These are periodically made available to navigators.

Therefore, navigators should check how up-to-date their charting products are. If your charts are obsolete (i.e., you are not running on the current version of the charts and/or your charts are more than one year old), Jeppesen Marine strongly urges you to update them via Jeppesen Marine directly, or via authorized resellers.

Please also remember that electronic charts are an aid to navigation designed to facilitate the use of authorized government charts, not to replace them. Only official government charts and Notices to Mariners contain all the information needed for safe navigation.

Contacts

For support / services related to affected products: Jeppesen Marine worldwide customer support
1-800-732-2800 Toll free in the U.S.A.
1-303-328-6983 Direct
+49 6102 50 8171 outside the U.S.A.

Acknowledgement Checking this box is acknowledgement that you have read the text of this bulletin in its entirety. Please, check this box to submit your entry.
 
Copyright © 2007 Jeppesen Marine, Inc. All rights reserved.